Juno x TaxDome Sales Kit
Everything you need to sell Juno. FOR INTERNAL USE ONLY - DO NOT SHARE WITH PROSPECTS OR CUSTOMERS.
Sales Process Overview
Confirm Tax Software
Confirm with client that they use tax software that Juno integrates with (Drake, CCH Axcess, Lacerte, ProConnect, or UltraTax)
Determine # of Returns
Work with customer to finalize the number of 1040s and number of business returns if applicable
Submit the form
A Juno sales rep will reach out to the customer via email to book a meeting with you (TaxDome CSAM) CC’d for visibility
Let Juno Sales Rep Close the Deal
Juno team will handle quotes, pricing, follow-ups, etc.
Customer Payment Alert
Customer pays, automatic Slack notification sent to #cha-ching_juno
Onboarding
Juno team contacts customer for setup and onboarding
How many returns does your firm prepare per year?
Saving off list price
Included
Up to users
Preparer
Binder & Reviewer ($20/return value)
Advisor ($1,000/year value)
Free setup and support
All integrations included
Business returns at same price
Custom pricing
Hands-on onboarding and a pilot program built around your firm.
- Custom volume pricing
- Dedicated onboarding team
- Dedicated enterprise pilot
One subscription, multiple sidekicks.
Juno Customer Support
- • For quickest responses, customers should use Juno's support chat or email support@juno.tax.
Sales Help for TD Sales Team
- • For technical Juno questions, ask @JunoDome Expert SE in #junodome-sales.
Sales Help for TD CSAM Team
- • For technical Juno questions, ask @JunoDome Expert SE in #junodome-csam.
Closed Deal Notifications
- • Track when customers pay - make sure your name is on the Deal to get your 3% commission.
Frequently asked questions
Customers get a 7-day free trial that includes 5 free returns to test the platform's limited capabilities.
Every plan includes the full platform: Preparer, Binder, Reviewer, Advisor tools, and all integrations. There are no feature restrictions based on pricing tiers.
Juno integrates with 4 main tax software platforms: UltraTax, Drake, Lacerte, CCH Axcess and ProConnect. Make sure to emphasize this integration capability during sales conversations.
For any questions relevant to Juno sales, please send a message in the #junodome_csam channel.
The price remains intact per tier with no scope for discounts, with the exception of being able to provide free returns as incentives.
Preferred: 25 returns. In exceptional cases, up to 50 returns can be provided.
Team Juno will handle everything from initial contracts to all future upsells and renewals.
Pricing is fixed per tier with no discounting allowed. However, you can offer additional free returns (25 preferred, up to 50 in exceptional cases) as an incentive.
Once payment is received, HubSpot automatically updates the #cha-ching_juno Slack channel, and the Juno team will reach out to the customer within 24-48 hours to begin the onboarding process.
Use the #juno-csam Slack channel for technical questions during the sales process. For post-sale support, customers should contact support@juno.tax directly.
The Juno team handles onboarding personally and can typically get customers fully operational within a few days of contract signing, depending on their integration needs.
Customers can use the chat bubble on their web application to create tickets and ask questions. They can also create tickets by emailing support@juno.tax.